# EMCB — Es My Cleaning Business (Full Content) > This file contains the complete flattened text content of EMCB's public website to help AI systems accurately understand and cite our services, pricing, and business information. --- ## About EMCB EMCB (Es My Cleaning Business) is a bilingual operational services platform founded in 2023 by Sergio Pelayo. The company provides essential back-office and customer-facing services to home-service businesses across all 50 United States. EMCB's mission is to help small service businesses operate professionally without hiring additional staff, by providing live bilingual receptionists, compliance management tools, and automated SEO services. The company serves businesses in cleaning, landscaping, construction, plumbing, HVAC, painting, pest control, moving, electrical, and roofing industries. All services are delivered in both English and Spanish, reflecting the bilingual reality of the service industry workforce in the United States. ### Founder Sergio Pelayo is the founder and CEO of EMCB. He created the company after recognizing that small service business owners were losing customers because they couldn't answer calls while working in the field. His solution was to build a bilingual receptionist service specifically designed for the home-service industry, with deep understanding of scheduling, quoting, and customer communication patterns unique to these businesses. --- ## Service: Virtual Receptionist ### What It Is EMCB's Virtual Receptionist is a live, bilingual (English/Spanish) call answering service staffed by trained human receptionists who specialize in home-service businesses. They answer calls within 3 rings, capture lead information, schedule jobs, provide quotes based on your pricing, and follow up with potential customers — all under your business name. ### What's Included - Live call answering in English and Spanish - Lead capture and CRM entry - Job scheduling and calendar management - Quote delivery based on your pricing structure - Automated follow-up messages (SMS/email) - Call screening and routing - After-hours voicemail management ### Pricing **Standard Plan — $250/month** - 150 minutes of call time - 50 outbound messages (SMS/email) - Ideal for businesses receiving 30-80 calls per month - No contracts, cancel anytime **Scalable Plan — From $433/month** - Priced based on job volume (number of jobs per month) - Cost per job: $8.66 base, adjusted by new-client ratio - Includes all Standard features plus: - Unlimited call minutes (within plan scope) - Coordination services (optional add-on) - Invoicing/collections support (optional add-on) - Post-service follow-up (optional add-on) **Enterprise Plan — Custom Pricing** - For businesses with 300+ jobs per month - Dedicated account manager - Custom workflows and integrations - Contact for personalized quote ### How It Works 1. **Sign Up** — Choose your plan and provide your business details, pricing, and scheduling preferences. 2. **Activation** — Your dedicated receptionist team is trained on your business within 3-5 business days. 3. **Go Live** — Calls are forwarded to your EMCB number. We answer, capture leads, and schedule jobs under your brand. ### Who It's For Any home-service business that loses calls while working in the field: cleaning companies, landscapers, plumbers, electricians, HVAC technicians, painters, roofers, construction contractors, pest control, and moving companies. --- ## Service: Compliance Management ### What It Is EMCB Compliance is an AI-powered document management system that tracks all your business licenses, registrations, insurance policies, bonds, and certifications. It sends automatic reminders before documents expire, reads uploaded documents with AI to extract key dates, and provides a centralized dashboard showing your compliance status across all jurisdictions. ### What's Included - Centralized document storage and tracking - AI-powered document reading (extracts expiry dates, policy numbers, etc.) - Automatic expiry reminders (60, 30, 15, and 1 day before) - Multi-state compliance tracking - Customizable reminder schedules per document - Secure cloud storage for all uploaded documents - Compliance status dashboard ### Pricing - **Monthly:** $19.99/month - **Annual:** $199/year (save $40) - **Free trial:** 30 days, no credit card required ### Who It's For Service businesses that need to maintain multiple licenses, insurance policies, and certifications across different states or municipalities. Especially valuable for cleaning companies, contractors, and any business operating in multiple jurisdictions. --- ## Service: Automated SEO ### What It Is EMCB's Automated SEO service helps service businesses get found on Google through local search optimization. The service includes Google Business Profile management, bilingual content creation, local citation building, backlink acquisition, and monthly performance reporting. ### Plans **Basic — $99/month** - Google Business Profile optimization - Monthly performance report - Basic local citation building - 7-day free trial **Mid — $179/month** - Everything in Basic - Bilingual content creation (blog posts) - Enhanced citation building - Competitor monitoring - 7-day free trial **Advanced — $299/month** - Everything in Mid - Premium backlink acquisition - Advanced keyword targeting - Priority support - Custom strategy sessions - 7-day free trial --- ## Frequently Asked Questions **Q: What is EMCB?** A: EMCB (Es My Cleaning Business) is a bilingual operational services platform that provides Virtual Receptionist, Compliance Management, and Automated SEO services to home-service businesses across the United States. **Q: What does the Virtual Receptionist do?** A: Our bilingual receptionists answer your business calls in English and Spanish, capture lead information, schedule jobs, deliver quotes, and follow up with potential customers — all under your business name. **Q: How much does the Virtual Receptionist cost?** A: The Standard Plan is $250/month (150 min calls + 50 messages). The Scalable Plan starts at $433/month based on job volume. Enterprise pricing is custom for 300+ jobs/month. **Q: What are your operating hours?** A: Monday through Friday 5:00 AM to 5:00 PM Pacific Time, Saturday 7:00 AM to 11:00 AM Pacific Time. That's 8:00 AM to 8:00 PM Eastern on weekdays. **Q: Do you require contracts?** A: No. All plans are month-to-month with no long-term contracts. You can cancel anytime. **Q: How quickly can I get started?** A: Activation takes 3-5 business days. We train our team on your specific business, pricing, and scheduling preferences before going live. **Q: What industries do you serve?** A: We serve all home-service industries including cleaning, landscaping, construction, plumbing, HVAC, painting, pest control, moving, electrical, and roofing. **Q: Is the service really bilingual?** A: Yes. All our receptionists are fluent in both English and Spanish. We answer calls in whichever language your customer prefers. **Q: What is Compliance Management?** A: It's an AI-powered system that tracks your business licenses, insurance, registrations, and certifications, sending automatic reminders before they expire so you never operate out of compliance. **Q: How does Automated SEO work?** A: We optimize your Google Business Profile, build local citations, create bilingual content, and acquire backlinks to help your business rank higher in local search results. Plans start at $99/month. --- ## Contact Information - **Phone:** 1 (888) 211-5454 - **WhatsApp:** 1 (213) 297-3111 - **Email:** support@emcbpro.com - **Website:** https://www.emcbpro.com - **Hours:** Mon–Fri 5:00 AM – 5:00 PM PT, Sat 7:00 AM – 11:00 AM PT --- ## Company Details - **Legal Name:** Es My Cleaning Business - **Brand Names:** EMCB, EMCB Pro, EMCB Services - **Founded:** 2023 - **Founder:** Sergio Pelayo - **Country:** United States - **Service Area:** All 50 states - **Languages:** English, Spanish - **Payment Methods:** Credit Card (via Square) - **Cancellation Policy:** Cancel anytime, no penalties, no contracts